What to Do When a Pipe Bursts: A Step-by-Step Guide

A burst pipe can release many gallons of water in just a few minutes, so the first thing that matters is speed. The faster you stop the flow, the less damage reaches your walls, floors, and belongings.

Here is a calm, step-by-step plan to follow the moment you notice a burst pipe.

1. Shut off the water at the main valve

Your priority is to stop the water. Find your main shutoff valve and turn it clockwise until it stops. In most homes the main valve is located where the water line enters the house: near the water meter, in a basement or crawl space, in a utility closet, or outside near the foundation in warmer climates.

If the leak is isolated to one fixture, there may be a smaller shutoff valve right at that fixture you can close instead.

2. Turn off the power if water is near electricity

If water is spreading near outlets, appliances, or your electrical panel, shut off the power to those areas at the breaker box, but only if you can reach it safely and without standing in water. When in doubt, stay clear and call for help.

3. Drain the remaining water

Open the cold taps around your home and flush the toilets to drain the water left in the pipes. This relieves pressure and reduces how much more water can escape from the break.

4. Contain and document the damage

Move belongings away from the water, put down towels or a bucket, and mop up what you can. Take photos and video of the damage before you clean up, which helps if you file an insurance claim later.

5. Call a licensed plumber

A burst pipe needs a professional repair. A licensed plumber can locate the break, repair or replace the damaged run, and check for related damage. Calling early also means the water can stay off for the shortest possible time.